Salesforce Support & Maintenance

Salesforce Support & Maintenance is essential for keeping your CRM system running smooth. With constant platform updates and evolving business needs, dedicated support ensures uninterrupted operations, maximizes performance, and protects your valuable data.

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Key Services that we offer at Makedian

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Issue Resolution

Quick resolution to all your Salesforce related issues. From bugs and errors to performance problems, our team promises to provide the timely solutions to minimize the downtime.

Regular system health checkups

Maintaining your system health check is our priority. Our aim is to identify and rectify potential issues, ensuring data integrity and system security.

User training and support

Our team offer user training services to enhance your team’s efficiency in using Salesforce and a promise to provide support to address user queries and issues promptly.

Data Integrity and cleanup

Data quality is maintained by implementing the data cleansing process. Our team ensures to detect the duplicate record and provide you an accurate and up-to-date result.

Security and compliance updates

Keep your Salesforce environment secure and efficient as with the latest regulations. Our team promises to implement the needed security measures and compliance checks in process to deliver you the bug-free environment.

Why Choose

Makedian

?

Our Certification

50+ Salesforce Developers

80+ Salesforce Certificates

We Cater to All

Startups

SME

Enterprise

Case Studies

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Sales

100 worte App exchange product development

100W uses Al to analyze written communication, providing insights into personalities, relationships, and needs. It's applied in customer support, marketing, and HR to improve communication and optimize business outcomes.

65%

Faster Profile Generation

25%

Improved Data Accuracy

10%

Revenue Increase

Know MoreGet Stats
Sales

Chargent Salesforce Case Study

A leading online fashion retailer using Salesforce Commerce Cloud faced challenges with payment processing and subscription billing as their Customer base grew.

40%

Reduction in Payment Processing Time

30%

Improvement in Billing Accuracy

20%

Increase in Revenue

Know MoreGet Stats
Sales

Conga Composer Case Study

Monarch Air Group uses Conga Composer to automate document generation, streamline workflows, and improve client experience in the aviation sector.

80%

Document Generation Time

15%

Operational Efficiency

10%

Communication Errors

Know MoreGet Stats
Sales

Salesforce CPQ - Energy Sector Case Study

The Renewable Energy Company implemented Salesforce CPQ to streamline proposal generation, ensure data accuracy, and optimize internal efficiency.

40%

Reduction in proposal generation time

25%

Decrease in order error

30%

Reduction in order configuration time

Know MoreGet Stats
Industry

Real Estate Case Study

Our client is a real estate leader specializing in sustainable solutions, cutting-edge technologies, and streamlined processes. They are redefining efficiency and innovation in the industry.

40%

Improved Data Import and Organization

50%

Improved Management of Unified Calling with

40%

Improved Object Creation and Ownership

Know MoreGet Stats
Industry

Public Sector Grant Management

A public entity sought to streamline grant management for Tribal Communities which is facing climate change .They want to simplify applications and allocate funds effectively.

30%

Improved User Experience

40%

Enhanced Data Integrity

40%

Empowered Collaboration

Know MoreGet Stats
Sales

Hubspot-SF Integration

Helix Linear is a leader in precision linear motion and power transmission systems. They offer tailored solutions for lead screws and linear actuators, ensuring smooth and efficient operation within your machinery and applications.

30%

Unified Lead Management

70%

Enhanced Quote Accuracy & Speed

80%

Eliminated Multi-Currency Discrepancies

Know MoreGet Stats
Industry

Front End Development (Visualforce, Aura,LWC)/Non-Profit

Global G.L.O.W. empowers girls in vulnerable communities through mentorship programs, collaborating with schools and NGOS to equip them with skills and resources.

40%

Decrease in time spent filling budgets

30%

Enhanced Operational Efficiency

15%

Improved Data Accuracy

Know MoreGet Stats
Experience

Experience Cloud Implementation

Healthcare organization needed a platform to enhance communication, collaboration, and engagement among their members, who were dissatisfied with the limitations of traditional email and websites.

30%

Enhanced User Engagement

20%

Improved Event Participation

25%

Boosted Networking & Collaboration

Know MoreGet Stats
Marketing

Marketing Cloud Implementation

Beer retail chain adopts BigCommerce for digital transformation, integrating with Sales Cloud, Marketing Cloud, CDP, and Dataroma to enhance customer experience and sales efficiency.

30%

Increase in customer satisfaction

20%

Improvement in subscriber engagement

40%

Improved Streamlined Processes

Know MoreGet Stats
Sales

Mailchimp-SF Intgeration

Wondersign, a product catalog platform, seamlessly integrates with your existing tools to provide accurate, up-to-date product information, enhancing customer experience and sales efficiency.

40%

Seamless & Bi-Directional Data Flow

50%

Targeted Communication

30%

Improved Data-Driven Decisions

Know MoreGet Stats
Sales

Docusign-SF Intergration

NextName, provides a platform for college sports fans, allows for unprecedented interaction and support to their favorite athletes.

70%

Faster Turnaround

45%

Productivity Boost

98%

Error Reduction

Know MoreGet Stats
Service

Service Cloud Voice(Amazon Connect)

The client sought a unified solution for customer interactions, sales, and workforce management, combining a call center system and Field Service Lightning into Salesforce to streamline operations and enhance customer engagement.

60%

Increased Agent Efficiency

70%

Enhanced Communication

70%

Centralized Documentation

Know MoreGet Stats
Sales
Marketing

Hubspot-SF Migration/Account Enagagement (Pardot) Implmentation

Submer, a leader in next-generation cooling and automation, empowers data centers with efficient, sustainable technologies to enhance efficiency and sustainability.

40%

Accurate & Seamless Bi-Directional Data Flow

50%

Targeted Communication

60%

Increase in Data-Driven Decisions

Know MoreGet Stats
Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
Information Technology

100 worte App exchange product development

100W uses Al to analyze written communication, providing insights into personalities, relationships, and needs. It's applied in customer support, marketing, and HR to improve communication and optimize business outcomes.

65%

Faster Profile Generation

25%

Improved Data Accuracy

10%

Revenue Increase

Know MoreGet Stats
E-Commerce

Chargent Salesforce Case Study

A leading online fashion retailer using Salesforce Commerce Cloud faced challenges with payment processing and subscription billing as their Customer base grew.

40%

Reduction in Payment Processing Time

30%

Improvement in Billing Accuracy

20%

Increase in Revenue

Know MoreGet Stats
Aviation

Conga Composer Case Study

Monarch Air Group uses Conga Composer to automate document generation, streamline workflows, and improve client experience in the aviation sector.

80%

Document Generation Time

15%

Operational Efficiency

10%

Communication Errors

Know MoreGet Stats
Energy

Salesforce CPQ - Energy Sector Case Study

The Renewable Energy Company implemented Salesforce CPQ to streamline proposal generation, ensure data accuracy, and optimize internal efficiency.

40%

Reduction in proposal generation time

25%

Decrease in order error

30%

Reduction in order configuration time

Know MoreGet Stats
Real Estate

Real Estate Case Study

Our client is a real estate leader specializing in sustainable solutions, cutting-edge technologies, and streamlined processes. They are redefining efficiency and innovation in the industry.

40%

Improved Data Import and Organization

50%

Improved Management of Unified Calling with

40%

Improved Object Creation and Ownership

Know MoreGet Stats
Public Sector

Public Sector Grant Management

A public entity sought to streamline grant management for Tribal Communities which is facing climate change .They want to simplify applications and allocate funds effectively.

30%

Improved User Experience

40%

Enhanced Data Integrity

40%

Empowered Collaboration

Know MoreGet Stats
Manufacturing

Hubspot-SF Integration

Helix Linear is a leader in precision linear motion and power transmission systems. They offer tailored solutions for lead screws and linear actuators, ensuring smooth and efficient operation within your machinery and applications.

30%

Unified Lead Management

70%

Enhanced Quote Accuracy & Speed

80%

Eliminated Multi-Currency Discrepancies

Know MoreGet Stats
Non Profit

Front End Development (Visualforce, Aura,LWC)/Non-Profit

Global G.L.O.W. empowers girls in vulnerable communities through mentorship programs, collaborating with schools and NGOS to equip them with skills and resources.

40%

Decrease in time spent filling budgets

30%

Enhanced Operational Efficiency

15%

Improved Data Accuracy

Know MoreGet Stats
Health Care

Experience Cloud Implementation

Healthcare organization needed a platform to enhance communication, collaboration, and engagement among their members, who were dissatisfied with the limitations of traditional email and websites.

30%

Enhanced User Engagement

20%

Improved Event Participation

25%

Boosted Networking & Collaboration

Know MoreGet Stats
Retail

Marketing Cloud Implementation

Beer retail chain adopts BigCommerce for digital transformation, integrating with Sales Cloud, Marketing Cloud, CDP, and Dataroma to enhance customer experience and sales efficiency.

30%

Increase in customer satisfaction

20%

Improvement in subscriber engagement

40%

Improved Streamlined Processes

Know MoreGet Stats
Information Technology

Mailchimp-SF Intgeration

Wondersign, a product catalog platform, seamlessly integrates with your existing tools to provide accurate, up-to-date product information, enhancing customer experience and sales efficiency.

40%

Seamless & Bi-Directional Data Flow

50%

Targeted Communication

30%

Improved Data-Driven Decisions

Know MoreGet Stats
Information Technology

Docusign-SF Intergration

NextName, provides a platform for college sports fans, allows for unprecedented interaction and support to their favorite athletes.

70%

Faster Turnaround

45%

Productivity Boost

98%

Error Reduction

Know MoreGet Stats
Financial Services

Service Cloud Voice(Amazon Connect)

The client sought a unified solution for customer interactions, sales, and workforce management, combining a call center system and Field Service Lightning into Salesforce to streamline operations and enhance customer engagement.

60%

Increased Agent Efficiency

70%

Enhanced Communication

70%

Centralized Documentation

Know MoreGet Stats
Information Technology

Hubspot-SF Migration/Account Enagagement (Pardot) Implmentation

Submer, a leader in next-generation cooling and automation, empowers data centers with efficient, sustainable technologies to enhance efficiency and sustainability.

40%

Accurate & Seamless Bi-Directional Data Flow

50%

Targeted Communication

60%

Increase in Data-Driven Decisions

Know MoreGet Stats

Our Services

Key Services that we offer at Makedian

  • Tired of Salesforce snags dragging you down? We're your expert pit crew, ready to get you back on the fasttrack! Our team tackles any challenge, from pesky bugs to sluggish performance, ensuring minimaldowntime and maximized results.

  • But we're not just firefighters. We're also your Salesforce whisperers, unlocking your team's hidden potential.Our tailored user training empowers your crew to navigate the platform like pros, while our 24/7 support isalways on standby to answer questions and conquer roadblocks.

  • Data quality? Our mantra is spotless. We'll scour your system for duplicate records and inconsistencies, leaving you with accurate, up-to-date information you can trust to make winning decisions.

  • Prevention is key. That's why we religiously perform regular system health checks, identifying and nippingpotential issues in the bud before they disrupt your flow. Data integrity and system security are our toppriorities, so you can rest assured your Salesforce fortress is impenetrable.

  • And the best part? We're constantly evolving, just like you. We stay ahead of the curve with the latestsecurity and compliance updates, keeping your environment squeaky clean and future-proof.